Absolutely! Please click here and submit the form with your ideas.

Absolutely! We specialize in custom orders. Here are some of the options:

• Print your own image on any of our products.

• Personalization:
Nearly all of our designs are customizable! Change the colors, add a text, or change essentially any detail you like. Minor edits can be made without any extra charge, for more complex customizations we may need to charge a little bit extra so please contact us before placing a personalized order.

• Custom Designs:
If you are looking for a specific idea for a design that's not available in our store, one of our artists might be able to create it for you! Please contact us with any ideas you might have and we'll get creative.

Of course! When ordering as a gift for someone else, be sure to enter in your own email address to receive all summary information but enter the recipient’s name and shipping information. We will be sure to keep all prices and receipts out of the package.

Our products are made-to-order and normally take 2-5 days to dispatch. The shipping time depends on the destination but it takes an average of 7-14 days to reach any destination in the world.

We have automatic discounts enabled for bulk orders. For orders of 20 items or more, please contact us to receive a custom price quote.

Spot clean (recommended):
• Wipe gently with a soft cloth or sponge using cold to lukewarm water
• If needed, use a small amount of mild detergent or dish soap
• Gently clean the outer surface without heavy scrubbing
• Do not use bleach, acidic cleaners, corrosive cleaners, or strong solvents
• Avoid soaking padded areas, zippers, and seams for long periods

Hand wash (if needed):
• Wash gently in cold to lukewarm water (max 35°C / 95°F)
• Use mild detergent only
• Clean carefully with a soft cloth, sponge, or very soft brush
• Do not twist, wring, or scrub aggressively
• Rinse thoroughly and gently press out excess water with a towel

Machine wash:
• Cold/low temp cycle (max 35°C / 95°F)
• Mild detergent only (no bleach)
• Delicate/slow tumble setting if available
• Ideally place the mat inside a laundry mesh bag or pillowcase to reduce friction
• Pat excess water off with a soft cloth, then hang to fully air-dry (inside-out is best)
• Do not use a dryer

Extra care tips:
• Wipe regularly with a soft cloth to keep dust from settling into the fabric
• Blot spills quickly and wash as soon as possible to avoid set-in stains
• Keep away from inks and abrasive substances (they can stain or damage the surface)

Spot clean (recommended):
• Wipe gently with a soft cloth or sponge using cold to lukewarm water
• If needed, use a small amount of mild detergent or dish soap
• Gently clean the outer surface without heavy scrubbing
• Do not use bleach, acidic cleaners, corrosive cleaners, or strong solvents
• Avoid soaking padded areas, zippers, and seams for long periods

Hand wash (if needed):
• Unplug the mousepad and disconnect the controller/cable before cleaning
• Wipe the surface gently with a soft damp cloth, sponge, or very soft brush
• If needed, use a small amount of mild laundry detergent or dish soap diluted in cold to lukewarm water (max 35°C / 95°F)
• Clean carefully around the LED strip, button, and power port
• Do not submerge the mousepad in water
• Do not soak the mousepad
• Do not use bleach, acidic cleaners, corrosive cleaners, or strong solvents
• Do not scrub aggressively, bend sharply, or twist the mousepad
• Pat dry gently with a soft towel after cleaning

Drying notes:
• Air-dry only
• Lay flat or hang dry in a well-ventilated area
• Make sure the mousepad is completely dry before plugging it back in or using the LED function
• Do not use a dryer
• Do not place on heaters or in direct high heat

Extra care tips:
• Wipe regularly with a soft dry or slightly damp cloth to prevent dust buildup
• Blot spills quickly to help prevent stains from setting in
• Keep the power port and controller area as dry as possible
• Keep away from inks, harsh chemicals, and abrasive substances that may stain or damage the surface
• Do not fold tightly or place heavy pressure on the LED edge

Machine wash (recommended):
• Cold or low temperature wash (max 30°C / 86°F)
• Use mild detergent only (no bleach)
• Gentle or delicate cycle preferred
• Wash with similar colors
• Turn inside out before washing to help preserve the fabric

Hand wash (optional):
• Soak briefly in cold to lukewarm water
• Add a small amount of mild detergent
• Gently clean without heavy scrubbing
• Rinse thoroughly

Drying notes:
• Air-dry recommended
• Hang or lay flat to dry in a well-ventilated area
• Do not use a dryer or use low heat only if necessary
• Do not place on heaters or in direct high heat

Ironing:
• Not recommended
• If needed, use very low heat or steam only

Extra care tips:
• Stretch gently back into shape while damp for the best fit
• Avoid sharp objects that may snag or damage the fabric
• Do not use bleach, harsh chemicals, or fabric softeners
• Remove spills quickly to prevent stains
• Wash regularly to maintain elasticity and a clean look
• Ensure the chair surface is clean and dry before fitting

Spot clean (recommended):
• Wipe gently with a soft cloth or sponge using cold to lukewarm water
• If needed, use a small amount of mild detergent or dish soap
• Gently clean the outer surface without heavy scrubbing
• Do not use bleach, acidic cleaners, corrosive cleaners, or strong solvents

Hand wash (if needed):
• Wash gently in cold to lukewarm water (max 35°C / 95°F)
• Use mild detergent only
• Clean carefully with a soft cloth, sponge, or very soft brush
• Do not twist, wring, or scrub aggressively
• Rinse thoroughly and gently press out excess water with a towel

Machine wash (if necessary):
• Cold or low temperature cycle (max 30°C / 86°F)
• Use mild detergent only (no bleach)
• Select a gentle/delicate cycle
• Place inside a laundry bag or pillowcase to protect shape and zippers
• Wash separately or with soft items only
• Do not use a dryer

Drying notes:
• Air-dry only
• Hang or lay flat in a well-ventilated area
• Open fully while drying to prevent moisture buildup inside
• Do not iron
• Do not place on heaters or in direct high heat

Extra care tips:
• Blot spills quickly to prevent stains
• Avoid overstuffing to protect seams and zippers
• Keep away from sharp or abrasive objects
• Store in a clean, dry place when not in use

Spot clean (recommended):
• Wipe gently with a soft cloth or sponge using cold to lukewarm water
• If needed, use a small amount of mild detergent or dish soap
• Gently clean the outer surface without heavy scrubbing
• Do not use bleach, acidic cleaners, corrosive cleaners, or strong solvents

Hand wash (if needed):
• Wash gently in cold to lukewarm water (max 30°C / 86°F)
• Use mild detergent only
• Clean carefully with a soft cloth or very soft brush
• Do not soak for extended periods
• Do not twist, wring, or scrub aggressively
• Rinse thoroughly and gently press out excess water

Drying notes:
• Air-dry only
• Lay flat or hang in a well-ventilated area
• Keep the case open while drying to prevent moisture buildup inside
• Do not use a dryer
• Do not iron
• Do not place on heaters or in direct high heat

Extra care tips:
• Remove the console and accessories before cleaning
• Keep zippers clean and dry to maintain smooth function
• Avoid overstuffing to protect shape and padding
• Keep away from sharp or abrasive objects
• Store in a clean, dry place when not in use

Machine wash (recommended):
• Cold or low temperature wash (max 30°C / 86°F)
• Use mild detergent only (no bleach)
• Gentle or delicate cycle preferred
• Wash with similar colors

Hand wash (optional):
• Soak briefly in cold to lukewarm water
• Add a small amount of mild detergent
• Gently clean without heavy scrubbing
• Rinse thoroughly

Drying notes:
• Air-dry recommended
• Hang to dry for best shape and wrinkle reduction
• Low heat tumble dry possible if needed
• Do not use high heat
• Do not bleach

Ironing:
• Iron on low heat if needed
• Best results when slightly damp or with steam

Extra care tips:
• Smooth out by hand after washing to reduce wrinkles
• Avoid sharp objects that may snag the fabric
• Keep away from prolonged direct sunlight to reduce fading
• Store folded or hanging in a dry place when not in use

We accept PayPal, Visa, MasterCard, American Express, iDEAL, SoFort, and Klarna. We also offer pay later and installment plans through Klarna if available for your country of residence.

We have automatic discounts enabled for bulk orders. For orders of 20 items or more, please contact us to receive a custom price quote.

Of course! When ordering as a gift for someone else, be sure to enter in your own email address to receive all summary information but enter the recipient’s name and shipping information. We will be sure to keep all prices and receipts out of the package.

We have automatic discounts enabled for bulk orders. For orders of 20 items or more, please contact us to receive a custom price quote.

We ship all over the world for affordable rates and always provide tracking information. Express shipping upgrades with DHL and FedEx are also available for most destinations.

All tariffs, duties and taxes are prepaid and customers should not be charged additional import fees or taxes. If you do get charged by mistake, please contact us and we’ll make it right.

Please check the email you provided upon placing your order. As soon as your order has dispatched (usually within 2-5 business days) you'll receive a tracking link directly in your inbox. If you can't find the email, please check your spam folder or send us a message through the chat window on the bottom right or email us at hello@deskneko.com

Yes! We have shipping insurance for every order so your package is fully covered in case it is lost, damaged or significantly delayed by the shipping carrier.

In addition, we personally cover any package that may end up damaged or lost by "Force Majeure" and is not covered by insurance.

Please do note and understand that if you provide an incorrect shipping address or if you fail to pick up your package from a post office, the order is not covered by insurance.

Our products are made-to-order and normally take 2-5 days to dispatch. The shipping time depends on the destination but it takes an average of 7-14 days to reach any destination in the world. You'll receive a tracking link as soon as your order is dispatched.

All our products are Made-To-Order, meaning your product is made and printed especially for you! Therefore, we do not accept returns or exchanges unless the product arrived damaged or if you received the wrong item.

Yes! If your order arrived damaged, stained or with any manufacturing issue we will send you a replacement for free. Please contact us within 14 days from receiving your order to apply for a replacement.